How to file a Fake Aadhar Card Complaint? Step-by-Step Guide.

Fake Aadhaar card scam is rising in India, and fraudsters are using them for impersonation and illegal activities. If you suspect that someone is creating or using fake Aadhaar, immediately report it to the UIDAI. 

 

UIDAI offers several channels where you can lodge a fake Aadhar Card complaint. Just follow this step-by-step guide.

Methods to file a Fake Aadhar Card Complaint​

There are various methods to file a complaint online and offline: You can choose any of the following complaint methods based on your preference.

Fake Aadhar Card complaint online​ via UIDAI Portal (Grievance and Feedback)

Follow the step-by-step guide and report a fake Aadhaar complaint:

• Go to the UIDAI Portal.

• Scroll down and find the Grievance and Feedback.

• Enter the details, including Aadhaar name, mobile number, email address, grievance, category, and supporting documents.
• Write your message in the box and enter the Captcha.
• Click on next, and on successful submission, a message will be displayed on the screen.

• It will contain the SRN number that helps you track the status.

Fake Aadhar Card Complaint through the Aadhar Card Complaint Number (1947)

To report a fake Aadhaar Card Complaint, you can contact the Aadhaar Card Complaint Number.

 

Toll-Free UIDAI Helpline Number:1947

The UIDAI contact center offers a Self Services IVRS (Interactive Voice Response System) and Support from Contact Center Executives. This helpline Aadhar card complaint number assists in 12 languages, including Hindi, English, Telugu, Tamil, Kannada, Malayalam, Assamese, Bengali, Gujarati, Marathi, Punjabi, and Odia (Odisha).

Self Services IVRS offers (24×7 Available)

Through IVRS, users can:

• Check Aadhaar enrolment or update status.
• Get their Aadhaar number using Enrolment ID (EID) after generation.
• Check the complaint status using the Service Request Number (SRN).
• Verify Aadhaar number.
• Check PVC Aadhaar card status.
• Receive the enrolment center locator link on mobile.
• Get the appointment booking link for Aadhaar Seva Kendra.

Contact Center Executive Support

If the IVRS does not resolve your issue, you can speak to a support executive.

Support Timings:

• Monday to Saturday: 7:00 AM – 11:00 PM
• Sunday: 8:00 AM – 5:00 PM

Note: the helpline is closed only on three national holidays, including 26 January, 15 August, and 2 October.

How are Complaints Handled?

General queries are solved by executives using SRTs (UIDAI Standard Response Templates). If a grievance or complaint is registered. It will be assigned to the relevant UIDAI division or regional office in the CRM System. The department will review the complaint and communicate with you.

Fake Aadhar Card Complaint Online Through UIDAI Chatbot (Udai)

You can interact with the Udai UIDAI chatbot for a complaint. This service is available in two language English and Hindi. Visit the UIDAI portal and submit a grievance and feedback to file a complaint.

Services Available Through Udai Chatbot

Users can ask for several Aadhaar-related queries through the chatbot, such as:

• Locate the nearest Aadhaar Enrolment or Update Center.
• Check Aadhaar enrolment or update status.
• Track the PVC Aadhaar card order status.
• Submit grievances and feedback.
• Check grievance or feedback status.
• Locate the enrolment center.
• Book appointments for Aadhaar services.
• Access video frame integration for guidance.

Fake Aadhaar Complaint Through Email ([email protected])

You can also lodge complaints by sending an email to [email protected]. The email support team will review your email and forward it to the relevant department or regional office.

Visit the UIDAI Regional Office For Complaint

Visit the UIDAI regional office in the state where you reside to file a complaint or seek help with the problem. The regional office’s staff will review your complaint and then forward it to the appropriate department.

Fake Aadhar Card Complaint Through Post or Letter

Residents can send a (hard copy) written complaint to the UIDAI head office or the respective Regional Office via India Post. Once UIDAI receives the complaints, it is reviewed internally. After review, it is forwarded to the relevant office or department. The concerned office will examine the issue and take necessary action.

 

UIDAI Head Office Address

Unique Identification Authority of India

Government of India

Bangla Sahib Road, Behind Kali Mandir,

Gole Market, New Delhi – 110001

Fake Aadhaar Card Complaint Online Through Social Media

An individual can also report a fake Aadhaar complaint to the UIDAI through social media platforms. 

 

You can post your concern or complaint on platforms like Twitter, Facebook, YouTube, and Instagram and tag UIDAI. Direct message to their official support page.

 

Fake Aadhar Card Complaint Online Through Public Grievance Portal (CPGRAMS)

Apart from UIDAI, Residents can file a complaint through the (CPGRAMS) Centralized Public Grievance Redress and Monitoring System.

• Visit the CPGRAMS Website.
• Register and log in.
• Click on Lodge Public Grievance.
• Click on the submit button, select the department (UIDAI).
• Select the Main Category and select the next category.
• Fill in the required details.
• Fill the form and click on the Submit button.

Conclusion

Use of fake Aadhaar is concerning; reporting it is essential. You can follow the above guide to lodge a fake Aadhaar complaint through the portal, fake Aadhaar card complaint number, email, social media platforms. You can also track the status of your complaint through Check Grievance / Feedback Status using the SRN Number.

FAQs

Ques: How to report a fake Aadhaar Card?

Ans: You can report a fake Aadhaar card to the UIDAI through the Grievance and Feedback Portal.

 

Ques: What is the fake Aadhar Card Complaint Number?

Ans: 1947 is the toll-free number that you can contact to file an Aadhaar Card Complaint.

 

Ques: How can I track my Aadhaar complaint status?

Ans: You can track fake Aadhaar complaints online through the Service Request Number (SRN) on the UIDAI grievance or feedback status page.

 

Ques: Can I file a fake Aadhar Card complaint online?

Ans: Yes, you can file a fake Aadhaar complaint online through the UIDAI Grievance and feedback portal.

 

Ques: What details are required to file a fake Aadhaar complaint?

Ans: You need the name, contact number, email address, and any supporting documents related to the suspected fake Aadhaar for the complaint.