Surevoice
Intelligent Voice Automation for Enterprises
AI Voice Agent Platform to Automate Customer Calls at Scale
Automate high-volume customer calls with SureVoice AI voice agents built for India’s BFSI ecosystem. Handle conversations in multiple languages, follow your workflows, and update the system in real time.
Intelligent Voice Automation for Customer Operations
Human-Like Conversation
Natural, contextual interaction that understands interruptions, intent, and customer response.
Multilingual with Code Switching
Connect with customers in various languages according to their native language for smooth conversation.
From Prompt to Conversation
Simply describe the situation, and the agent handles the conversation naturally, adapting to responses beyond your predefined script.
All-in-One AI Voice Agent Platform for Voice Automation
Surevoice agents don’t just talk to customers. They are designed for action. These agents retrieve customer information, update records, schedule callbacks, and trigger workflows.
Outbound + Inbound Calling
Support both outbound and inbound calling with bulk campaigns, contact ingestion, shared flows, and a unified console. Manage campaigns with API keys, auto wake-up, calling windows, and flexible dialing policies for greater control over call operations. Automate call retries with configurable retry rules and attempt policies to ensure consistent follow-ups. Use durable telephony orchestration to manage scalable, real-time calls reliably.
AI-Powered Call Flow Creation & Editing
Build and manage AI-powered customer journeys with a visual drag-and-drop flow builder, conditional routing, and typed inputs. Map multi-stage journeys, test flows with a dedicated test-call panel, and validate them before going live. Create flows conversationally with version history, revert options, and ready-to-use templates.
Natural Voice Quality
Deliver low-latency AI calls with instant scripted responses using pre-synthesized speech. Enable natural conversations with barge-in, backchannels, and office ambience, along with custom voice experiences through per-node recordings and a voice changer lab.
Agentic Tools & Integrations
Build agentic voice AI with API calls, knowledge retrieval, routing, and escalation. Connect APIs, webhooks, and knowledge bases, with custom lexicons for accurate agent pronunciation in your language.
Compliance & Guardrails
Control calling hours, retry limits, retry gaps, concurrency, and daily call caps. Use a campaign policy engine to validate customer journeys and ensure flows are fully validated before deployment.
Key Features of Surevoice
Multilingual Support
Follow Hindi – English – regional switches mid-sentence without setting up the call.
Sub-300ms Latency
Customers get quick replies without waiting time or delays.
Every Call Graded
Auto-scored against your compliance and quality criteria, not just recording.
Secure Infrastructure
PII masking, encrypted recording, role-based access, and full audit logs.
Concurrent Batch Calling
Thousands of calls happening simultaneously across all your ongoing work.
System Integration
Quickly integrated with LOS, LMS, CRM, and payment systems via API.
Multilingual Support
Follow Hindi – English – regional switches mid-sentence without setting up the call.
Sub-300ms Latency
Customers get quick replies without waiting time or delays.
Every Call Graded
Auto-scored against your compliance and quality criteria, not just recording.
Secure Infrastructure
PII masking, encrypted recording, role-based access, and full audit logs.
Concurrent Batch Calling
Thousands of calls happening simultaneously across all your ongoing work.
System Integration
Quickly integrated with LOS, LMS, CRM, and payment systems via API.
Explore Our Complete SureVoice Calling Suite
Six pre-built agents so businesses just need to pick according to their use case.
What are Voice Agents?
How can I create a Voice Agent?
How many languages does SureVoice support?
Can SureVoice integrate with our existing system?
Can SureVoice handle high-volume calling?
What is SureVoice’s call latency?
Can customers interrupt the AI agent while it is speaking?
Does SureVoice support inbound and outbound telephony?
Get started with Surevoice
The Future Of Your Business Is Just A Click Away – Let Surevoice Lead The Way!
Sureparser
SureParser is an AI-powered document parser that automates document classification, splitting, data extraction, and workflow processing to convert unstructured documents into structured data.
Get Sureparser
Suresign
SureSign is a secure eSign platform that helps businesses digitally sign, manage, and track documents with standard and Aadhaar-based electronic signatures.
Get Suresign
Video KYC
Surepass Video KYC enables secure remote customer onboarding through live video verification, facial recognition, liveness detection, and real-time document verification.
Get Video KYC
Ready To Supercharge Your Business?
Empowers your business with a smooth, efficient solution that accelerates processes, boosts productivity, and ensures seamless compliance.
Get API Key
By creating a free account, you get
Gain access to over 300+ verification APIs to streamline your KYC/KYB processes effortlessly.
Test our APIs in a secure sandbox environment to ensure smooth functionality and integration.
Enjoy seamless integration with developer-friendly documentation and 24/7 expert support.
Trusted by over 3,000+ companies of all sizes
Build with us
We’d love to show you how Surepass can help your business. Fill out the form and we’ll be in touch within 24 hours
For all updates & much more, mail on [email protected]
We respect your privacy.
