This leading consultancy and compliance firm offers a global network of professional firms. It offers a wide range of services to various industries that include Audit & Assurance, Consulting, Deal Advisory & Infrastructure, Tax & Legal, and more. This enterprise offers customized services that support the unique needs of businesses.
This company was facing efficiency issues, customer drop-offs, human errors, and compliance risks. To solve such issues, Surepass helped the company with the right solutions. This case study helps you know how Surepass helped the leading consultancy and compliance firm with the right solutions.
Challenges the leading Consulting and Compliance Firm was facing
Even though the firm is the market leader, the company was facing operational inefficiencies in its client and vendor onboarding process.
- Lengthy Onboarding Timelines: Manual collection and validation of Aadhaar and PAN details often took several days, which impacts client experience.
- Inaccuracy in Documents: Name and details mismatched or incomplete identity details cause delays and re-verification.
- Large Verification Volume: The firm handled thousands of identity checks regularly. It makes it difficult to maintain speed and accuracy simultaneously.
Solutions Offered
To solve the leading Consulting and Compliance Firm issues, Surepass offered several solutions:
- Aadhaar Verification Solutions: Our Aadhaar verification solution helps in identity and address verification. It makes the entire identity verification process smooth and eliminates the need for physical documentation.
- PAN Verification Solutions: PAN verification solutions add automation to the PAN Validation process.
- Bank Account Verification Solution: The Bank Account Verification solution helps in verifying vendor payments, payroll disbursements, and refund processing.
- GST Verification Solution: It helps in verifying specific industry licenses for regulated sectors (e.g., FSSAI, Import/Export, etc.).
- TAN Advance and Company Research Solution: It automates the TAN lookup and company research to simplify the due diligence for corporate clients.
Impacts
After integration of the right solutions, the firm has seen dramatic changes in the operational workflow:
- 80% Reduction in Verification Time: Surepass APIs and services add automation to the operational workflow. It reduces the manual verification delays.
- Improves Accuracy: The API is designed to identify fake and tampered documents, which confirms that only legitimate customers get onboarded. It reduces the risk of fraud.
- Enhanced Operational Efficiency: Simplify the onboarding workflow for both employees and clients. The automated solution streamlines the verification process and enhances operational efficiency.
Conclusion
The leading consulting and compliance firm was facing many challenges in identity verification, business verification, and operational delays. Surepass offered the right solution to the leading consultancy and compliance firm in transforming the onboarding and verification process into a faster, more secure, and seamless experience. Automated Aadhaar, PAN, and Bank Account verifications reduce manual dependency. This improves client experience and helps in large-scale verification.
Apart from these solutions, Surepass offers several other services for various industry needs. Whether you are in Fintech, Banking, Corporate, or other industries, Surepass is your reliable partner. So, integrate Surepass solutions and streamline operations, get security, and reduce the risk of fraud.
