Customer Due Diligence and Its Importance in Banking

Humans have a nature to compare and verify people and things before buying anything. When it comes to finding a school or hiring an employee for an organization. We conduct background verification after ensuring the legitimacy. We proceed to the decision of hiring. Banks conduct KYC and CDD to verify the customer. Customer Due Diligence helps identify customers who may pose a risk of fraud and money laundering. The following guide will discuss the CDD and its importance for banking.

What Is Customer Due Diligence (Cdd)?

The CDD full form is Customer Due Diligence, it is a process to check the background of a customer. Background verification is essential for banks to prevent financial crimes like fraud, terrorist funding, and money laundering. It helps in ensuring the safety and security of banks.

Why It’s Important to Incorporate CDD in Banking?

There are numerous reasons to incorporate Customer Due Diligence in banking. The primary objective is to run a proper background verification. Let’s briefly explore the importance of this process

  • To conduct proper rules and regulations in the banks
  • Identity Verification
  • To prevent fraud like Identity theft, anti-money laundering, and terrorist funding.
  • Assisting law enforcement
  • To avoid reputational damages
  • Reducing operation cost that goes into AML verification
  • Making Onboarding easier

What is Customer Due Diligence CDD process?

The CDD in Banking is used in Financial Institutions to verify the authenticity of customers. Its main aim is to find risks of illegal activities and money laundering fraud. Kindly read below to learn the steps

Gathering Individual Information

The first step of CDD is collecting basic information about the person such as name, address, DOB, ID, etc.

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Identity Verification:

After collecting information the IDs are checked properly with the government database sources. Whether the person is the same that he is claiming or not. Identity verification is a crucial step in CDD for preventing Identity thefts.

Usually banks and organizations use APIs to verify the authenticity of a person. To prevent identity theft organizations use Adhaar Verification API, PAN verification API, Address Verification API, etc.

Keeping an Eye on Financial Transaction

This step involves learning the pattern and purpose of the transaction. Monitoring the transactions of customers helps find illicit transactions. This step is important to find illegal fund transfers to high-risk countries and accounts.

Asses Risk

CDD helps to find high-risk customers and conduct enhanced due diligence. Here enhanced due diligence will further interrogate the customer.

Ongoing Monitoring

Ongoing monitoring is the must to do a thing to find suspicious behavior and activities. 

Record Keeping

Maintaining proper records that contain each step from collecting information, to verification, monitoring etc. These records help in future reference and regulatory compliance.

The CDD in banking protects banks from financial fraud and reputational damage.


1. When Should A Bank Apply Customer Due Diligence?

A bank should apply Customer Due diligence at

  • New Customer onboarding
  • Unusual transaction
  • On High-risk customer
  • Cross Border Transaction

To prevent money laundering and the illegal flow of money CDD be conducted in the above scenario.

2. What Is The Meaning Of Cdd?

CDD meaning, Customer Due Diligence, is a process used by banks to collect information about customers, verify customers, and detect suspicious activities that can lead to fraud and AML.

3. What is an example of CDD?

Customer Due Diligence is a process that involves several steps like collecting info, verifying info with government databases, checking financial activity, checking the potential risk, and ongoing monitoring. This process is important to ensure the customer’s legitimacy and mitigate the risk of financial fraud.

4. What Is CDD In KYC?

CDD in KYC (Know your customer) is a continuous process of customer identity. It monitors customer activities and finds potential risks like money laundering and terrorist funding. It is important to maintain regulatory compliance in Banks.

5. What are the 4 customer due diligence requirements?

Here are the 4 CDD Requirements that you should know

  • Collecting and verifying customer information from accurate data sources
  • Understanding their financial behaviors
  • Evaluating their risk level
  • Ongoing monitoring of their transactions for any unusual activity.

This ensures the customer’s legitimacy and helps prevent financial crimes.

6. What Is a Customer Due Diligence Checklist?

The checklist involves several steps that are listed below

  • Gathering Individual Information
  • Identity Verification:
  • Keeping an Eye on Financial Transaction
  • Asses Risk
  • Ongoing Monitoring
  • Record Keeping

7. What Is The Difference Between Cdd And Edd?

CDD is a standard process that applies to all customer for their identity verification. However, EDD only conducts on high-risk customers with suspicious financial activity. The difference between CDD and EDD is, that EDD is used only in high-risk customers like PEPs, stolen credit card customers, customers having unusual account activity, etc.

Customer Due Diligence (CDD) is a crucial process for verifying customer identities, assessing risks, and preventing money laundering in banking.

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