Introduction

India has the most LPG cylinder users globally, with hundreds of agencies competing to ensure that we always have a cylinder in our homes. Given the magnitude of the numbers, a standard procedure must be followed to ensure that customers receive what they require at the appropriate time. KYC’s are typically associated with banks, but gas agencies serve nearly the same number of people and rely heavily on these KYC norms.

PROBLEM FACED BY OUR CLIENT

Our client is expertise in the field. They are committed to fueling vehicular movement critical for delivering essentials and ensuring that healthy cooking gas is available to all amid this global crisis. Services like gas price checking, quick bill payment, application for new connections, and auto bill payments are available on their portal. Now, regularly, many gas connections are made available to the customers by our client. So, they have to perform KYC on every customer as gas is highly flammable and dangerous if not used properly. The government mandates KYC, so it is needed to provide Instant ID verification to make the process faster and easier for the end customers applying for the gas connection.

SOLUTION PROVIDED

Earlier, our client had to verify every person physically. This used to be a long and expensive process, but we handled this problem. Proper documents are also needed to check if the user’s provided address and age are correct. This was done through ID verification, where the user’s address was also verified. We customized our APIs according to clients’ needs and used real-time KYC and OCR technology to make the process smooth, fast, and risk-free. We check the identities through real-time Aadhaar verification combined with video KYC.
Services offered by us to the client-

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How do we do it?

We needed to make sure that the user identity was accurate as per the terms and conditions and also necessary to ensure that the documents submitted by the user were authentic. Documents provide the background of the user like age, address, etc. This was done through ID verification, where the user’s address was also verified. We customized our APIs according to clients’ needs and used real-time KYC and OCR technology to make the process smooth, fast, and risk-free. We check the identities through real-time Aadhaar verification combined with video KYC. With our APIs, you have to input the ID number, say PAN number or Aadhaar number in this case, into the system, and it will give you results in an instant. We check the inputs through the government as well as the public database. So, the chances of error are almost equivalent to zero. Our APIs extract data like name, age, d.o.b, address, photo, mobile number, and gender for ID verification. All this process is spontaneous. We won’t keep you waiting for the results.

RESULTS

After the services, the user onboarding process was made flawless. The risks of fraudulent users were minimized, and it reduced the operations expenditure of our client significantly.